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Multi-Tenant Softswitch Solution




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What's Included?

 

Hardware:

Model: Dell PowerEdge 1950

CPU: Dual Core Intel® Xeon® E5205, 6MB Cache, 1.86GHz, 1066MHz FSB

Memory: 8GB DDR2

Hard Drive: 500GB SATA

Call Capacity: 300 concurrent calls with G711 & 150 concurrent calls with G711 to G729 transcoding.

Softwares:

PBXware MUlti Tenant Server Edition :Download brochure here
Telephony Billing Server Edition. (Optional)
Telcoware Server Edtition (Optional): Download brochure here
SERVERware Server Edition (Optional): Download brochure here

What you can do?

- Offer Multi-Tenants PBX to customers with billing.

- Offer Vonage Style Phone Service with billing.

- Offer Inbound Call Centers to a different clients.

- Offer IVR Language Transalation Services with billing.

PBXware Multi-Tenants Features

 

PBXware MTE
Multi Tenant edition of PBXware offers unlimited
number of tenants allowing service providers to serve
IP-PBX market with fully featured hosted IP-PBX
solutions. Unlimited resellers, user/company self portal, LCR are just some of advanced features included.

Easy To Setup And Use
With PBXware GUI
PBXware is extremely easy to setup with his setup wizard which guide the user step by step trough the installation process. Navigating trough the system managing extensions, trunks, queues, etc is also easy due to the fact that PBXware web interface is kept simple and user friendly.
VoIP/Analog Phones
PBXware support VoIP and traditional PSTN telephony technologies.
Standard System Features
• Tenant(s)/Resellers(s)
• Multiple Languages
• Simple or e164 Routing mode
• Conferences Permissions
• Remote Mobile/Cell Extension
• Astmanproxy/Asterisk manager
• CDR Search
• PSTN/VoIP Trunks
• IVR Auto Attendants
• Networking and Branch Support
• Conferencing
• Enhanced ACD Queues
• Music On Hold
• FAX over IP (FoIP)
• Instant Messaging Server
• Least Cost Routing
• Ring Groups
• Call Recording
• Call Monitor
IVR
Interactive Voice Response allows managing of incoming calls. PBXware answers the calls, interact with the callers and forward the calls to appropriate choice made by the callers.
Call Routing Support (LCR)
Define a preferred VoIP or PSTN provider
for a specific destinations
.
Conferencing
Allows two or more participants to communicate with each other. Administrator can define users permissions and conference options as well as allowing one or more participant to moderate on going conference call.
Comprehensive User Features
• Group Hunt
• Call Forwarding
• Call Park
• Instant Recording
• Call Pickup
• Call Filters & Blocking
• Speakerphone Page
• Directory / BLF List
• Listen to Recordings
• Call Monitoring
• Phone Callback
• Monitoring Conferences
• Paging/Intercom
• Hot Desking
• Remote Access
• Personal IVR
ACD Queues
Unlimited Agents and Queues
• Ringing Strategy
• Call Recording
• Predictive Dialer
• Queue Call Back
System Administration
• Web Browser Administration
• Role Based Administration
CRM/CTI integration on request
PBXware is ready for SugarCRM, SalesForce or any other proprietary CRM integration using our custom development service.
Real Time Telephony Billing

• CDRs
• Real Time Telephony Billing

System Availability
99,999%
Our clients' businesses depend on the
highest availability, this is why we provide
the highest level of system availability possible
.

Personal Account Manager

Telcoware Features

Products & Services
•Unlimited Categories and Items
•Unlimited Pricing Types
•Unlimited Currencies
•Time and Quantity Based Discounts
•Display Modes and Publishing
•Small, Large and Zoom Images
•Item Addonsand Options
•Unlimited Item Details
•Auto PDF Publishing
•Accounts Based Content
.


Billing
•Pre-Paid and Post-Paid Periods Billing
•Unlimited Payment Methods
•Unlimited Orders, Invoices and Payments
•Unlimited Taxes
•Unlimited Shipping Methods
•Auto Overdue Triggers


Customer Portal
•Online Ordering and Self Provisioning
•Online Payments, Statements, Orders and Invoices
•Enhanced Services, DIDs Management
•Call Records Management
•Account Top-Up
•Support Tickets

CMS
•Content Blocks
•Unlimited Pages, Images and General Content
•UserandGroups Role Based Administration
•Professional, Instant and Bespoke Designs
•Custom Search Engine Marketing
•File Upload and Manipulation
•Images Security

CRM
•Integration with Support Tickets
•Unlimited number of Tasks and Projects
•Task Priorities, Statuses and Assignments
•File Atachments
•Task and Messages Reminder Window

Calendar
•Year, Month and DayNavigation
•Full CRM Integration
•Unlimited Tasks and Meetings

Accounts
•Unlimited Account Types
•Account Balances
•Invoices, Orders and Payments Management
•Monthly Statements
•Account Credit/Debit
•Support Tickets
•E911 Compatibility

Serverware Features

 

NGN Solution
- SERVERware is a next generation communication technology solution.

- Delivers a wide range of IP services and applications.

- It is redundant, high available and fault tolerant.
- It features comprehensive management, flexibility, self healing and an unlimited scalability of host and virtual servers.

Management
- Command line and Web Interface management.

- Add, edit, remove Hosts and VPSes.

- Role Based Administration.

- Multi Network Administration.

Monitoring
- Network resources, hosts and servers monitoring.

- System load, CPU usage, memory status, file system usage and bandwidth utilization monitoring.

High Availability Features
- Virtual servers duplication.

- Storage duplication and backup

- Self Healing/Redundancy.

- Controller Mirroring.

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